Política de reembolso

Last updated: November 11, 2026

AI Business Transformation Blueprint

• Before you submit your assessment: you can cancel for a full refund.
• Late delivery: if we don't deliver your Blueprint within 10 business days of receiving your completed assessment, you can request a full refund.
• After work has started: once your completed assessment is submitted and we have started preparing your Blueprint, the fee is non-refundable, except as stated above.

Implementation

Each implementation quote states its payment schedule and cancellation terms. If you cancel before work begins, we refund any amount paid for that implementation. If you cancel after work begins, we refund amounts paid for work not yet performed.

Care plans

• Monthly plans: cancel at any time; cancellation takes effect at the end of the current billing month. Partial months are not refunded.
• Annual plans: you can cancel within 30 days of purchase or renewal for a full refund. After 30 days, the plan continues until the end of the paid year.

How to request a refund

Email sales@markaibiz.com with your order number. Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.